Terms & Conditions

Welcome to Ivita! These Terms and Conditions govern your access to and use of our website and services. By using our platform, you agree to comply with these terms. Please read them carefully.

  1. General Information

1.1. Website Ownership: This website is operated by Ivita, registered in Saudi Arabia.
1.2. Eligibility: By using this site, you confirm that you are at least 18 years old or have obtained parental consent to use our services.
1.3. Healthcare Disclaimer: Our products are not intended to diagnose, treat, cure, or prevent any disease. Please consult a healthcare professional before using any vitamins or supplements.

  1. Account and Registration

2.1. Account Creation: To make a purchase, you must create an account. Ensure that all information provided is accurate and up-to-date.
2.2. Account Security: You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately of any unauthorized access.

  1. Product Information

3.1. Accuracy: While we strive to provide accurate product descriptions, we do not guarantee that all information is error-free.
3.2. Availability: Product availability is subject to change without notice.
3.3. Pricing: Prices are displayed in Saudi Riyals (SAR) and include VAT unless stated otherwise.

  1. Orders and Payments

4.1. Order Acceptance: Ivita reserves the right to refuse or cancel any order for any reason.
4.2. Payment: All payments must be made using approved payment methods listed on our website.
4.3. Cancellation: Orders can only be canceled before shipment. Once dispatched, orders are non-cancellable.

  1. Shipping and Delivery

5.1. Shipping Locations: We deliver across Saudi Arabia.
5.2. Delivery Times: Delivery times vary depending on your location and selected shipping method. Delays may occur due to unforeseen circumstances.
5.3. Shipping Fees: Applicable shipping fees will be calculated at checkout.

  1. Returns and Exchanges

Refer to our Return and Exchange Policy for detailed information.

  1. Intellectual Property

7.1. Ownership: All content on this site, including text, images, and logos, is the intellectual property of Ivita.
7.2. Usage: You may not copy, reproduce, or distribute our content without written consent.

  1. Liability and Disclaimers

8.1. No Warranty: Products and services are provided “as is” without any warranties, express or implied.
8.2. Limitation of Liability: Ivita is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

  1. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

  1. Governing Law

These Terms and Conditions are governed by the laws of the Kingdom of Saudi Arabia. Any disputes will be subject to the jurisdiction of Saudi courts.

  1. Updates to Terms

Ivita reserves the right to update these Terms and Conditions at any time. Changes will be posted on this page, and continued use of the website constitutes acceptance of the revised terms.

  1. Contact Information

For questions or concerns, contact us at:

  • Email: [support@ivita.com]
  • Phone: +966 XXXXXXXXX
  • Address: [Ivita Office Address in Saudi Arabia]

Thank you for choosing Ivita! We are committed to helping you live a healthier, happier life.